Best Practice | 18–19 OCTOBER 2017 | BIRMINGHAM NEC // THE HEART OF PRIMARY CARE

 

Best Practice in Nursing

Subpage Background

busy aisles

Consultant Connect

Stand: G85

Consultant Connect is a simple telecoms initiative that enables GPs to obtain immediate, telephone-based advice from teams of local Hospital Consultants going direct to mobile phones rather than via switchboards and connecting in a matter of seconds.

The improved integration that is being achieved between family and hospital doctors and the immediacy of the advice is making a very significant and positive impact on those patient pathways where specialist advice is required, reducing avoidable hospital attendances and helping GPs and Consultants get to know each other again.

All calls are recorded as fully encrypted and highly information-governed sound files and are made available to relevant GP practice and hospital team for medico-legal purposes. Activity logs are also available to Trusts and CCGs that identify how much advice is being provided by the hospitals and what outcomes are being achieved.

Since starting in late 2015 this initiative has been adopted by 40+ CCGs, helping 1600+ GP practices contact consultant teams at 35+ NHS hospital trust. The system is currently handling 50,000+ calls p.a. with GPs connecting to consultants in an average of under 45 seconds.

Consultant Connect fulfils the requirements for the 2017/19 Advice & Guidance CQUIN.

Address

Oxford Centre for Innovation 1 New Road
Oxford
OX1 1BY
United Kingdom

Contact Exhibitor


Loading
View all Exhibitors
  • "Best Practice is an important event which enables GPs to come together to network, interact with different organisations, raise their questions and get their views across."
    Dr Maureen Baker
    RCGP
  • "Come together to network, interact with different organisations, raise their questions and get their views across."
    Dr John Baker
  • "I attended last year and was impressed. It is really useful to get details on the national and strategic agenda. It’s also great to have the DDA incorporated so I can attend some sessions there too, plus it is a time to speak to the suppliers you want to, when you have time, unlike in the practice!"
    Judy Cole
    Practice Manager
  • "Best Practice has been great to get up to date with clinical, admin and technology aspects. There is a good variety of talks here."
    Dr Daniel de Brauw


 

Sponsors


 

Supporters