Over 30% of the average practice list is made up of patients living with long-term conditions. This is projected to be over 50% in the coming years. General practice has to consider new, more scalable models of delivering chronic disease management for patients using existing budgets. After over 3 years in operation and over 100k patients under management, Suvera shares lessons of providing an at-home virtual care model for patients living with long-term conditions, in partnership with general practice - reducing appointments and improving outcomes across all ages, genders and social deprivation.