General practice is in crisis, with increasing patient need and demand, coupled with a shrinking and exhausted workforce. The Covid-19 pandemic has generated vast backlog of care, which is so far largely unmeasured and unrecognised in general practice, exerting greater pressure on a system already at breaking point. Action must be taken by practices and GPs in order to preserve safe care for patients, and to protect the health and wellbeing of the existing general practice workforce. This session will explore strategies that practices can implement to help manage demand and ensure safe care for patients.