This site is intended for UK Healthcare professionals only

Are you a UK Healthcare professional?

We are unfortunately unable to allow patients to attend the Best Practice Show

If you would like more information on general practice or primary care, please refer to the NHS website.

Visit the NHS website?

Co-located Shows

Sidebar CTAs

Using quality improvement to improve the claims process

Best Practice Birmingham 2022 Programme


Using quality improvement to improve the claims process

13 Oct 2022
Business Services Hub

A back to basics brief on how a Quality Improvement approach can be used to improve a claims process. Using the example of the PPA / FP34 claims process we will walk through the use of PDSA cycles and Processing Mapping to test iterative change to improve efficacy and efficiency of the process.

  • Quality Improvement in Action
  • PDSA Cycles
  • Process Mapping
  • Measures for Improvement
Daniel Vincent, Chief Executive Officer - Enhanced Primary Care