Menopause in a 10-minute consultation? Rethinking primary care delivery at scale
"Menopause now affects 10–15% of the average GP list yet most consultations still involve delivering basic education within an already overrun 10–15 minute appointment. Independent evaluation confirms what many clinicians feel daily: menopause is rarely the booked problem, frequently exceeds allocated time, and adds cumulative pressure to already stretched teams.
So what happens if we stop trying to teach menopause inside the consultation?
The NHS 100 Project, now live across 92 NHS practices with over 4,400 patients registered, is testing a different model: move foundational education, lifestyle content and symptom literacy outside the appointment and protect consultation time for risk assessment, prescribing and shared decision-making.
But scaling change is never frictionless.
In this candid session, we will share:
What workload this model genuinely replaces — and what it doesn’t
The real changes practices had to make (SMS workflows, admin engagement, coding discipline, menopause as a standing agenda item)
Where implementation stalled — digital assumptions, variable uptake, lack of internal champions
How embedding menopause into NHS Health Checks reframes it as a prevention opportunity, not just symptom management
Insights into managing menopause alongside complex and multiple health conditions — including challenging scenarios such as HRT after breast cancer
How the HCP area of the platform has increased GP confidence, provided reassurance in complex decision-making, and strengthened clinical knowledge in menopause and multimorbidity
Early signals suggest women are arriving more informed and focused, reducing repetition and anxiety, and enabling more efficient consultations. But this is not a plug-and-play solution.
This session is for practices asking:
How do we manage rising menopause demand without expanding clinic time?
What does “moving education outside the consultation” look like in reality?
Can structured digital support reduce repeat visits or does it add work?
Expect practical implementation insights, honest lessons from early adoption, and a discussion about whether menopause care needs redesign — not just more appointments."