Best Practice Programme 2026

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Reducing workload and cost with smart AI triage

08 Oct 2026
Smart Practice Theatre
Reducing workload and cost with smart AI triage
GP Triage is an autonomous AI-powered digital front door for primary care, designed to safely assess patient requests and direct them to the most appropriate outcome - whether that's a booked appointment with the right clinician, signposting to Pharmacy First or another service, or routing to the admin team.
Fully integrated with the leading clinical systems, it fits into existing practice workflows.

We'll walk through the patient journey from request to autonomous booked appointment, explain how practices onboard, and share results from live sites.
  • Delegates will leave with:
  • • A clear understanding of how autonomous AI triage differs from online consultation and total triage tools
  • • An honest view of the clinical safety and governance position, including Class 2B medical device status and DCB0129/DCB0160 assurance
  • • A realistic picture of implementation, and how we're saving practices hours of triage-led burden whilst contributing to increased profits.
Speakers
Hannan Chaudery, CTO - GP Triage
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