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Session sponsored by MDU - Dealing with challenging patients

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Session sponsored by MDU - Dealing with challenging patients

09 Oct 2019
Future of General Practice
Various studies have shown that the prevalence of challenging consultations with patients is between 15-30%. The talk will focus on the types of challenging patients, the components of a difficult clinical encounter and some strategies to consider in dealing with challenging patients.
Speakers
Carole Chu, Medico-legal adviser - MDU