Next Generation Patient Flow focuses on harnessing advanced digital capabilities to transform the way Practices, Primary Care Networks (PCNs), and Federations manage demand and deliver care. By enabling smarter navigation, prevention-focused strategies, and local integration, it supports a shift toward neighbourhood-based working. These tools empower teams to anticipate patient needs, streamline care pathways, and foster collaboration across communities—helping primary care evolve from reactive treatment to proactive, joined-up health management.

• 1. Digital tools transform patient flow with smarter navigation and streamlined care pathways.
• 2.Shift from reactive to proactive care through prevention and neighbourhood integration also adapting to changes in funding approaches – federated capabilities
• 3.Collaboration across Practices, PCNs, and Federations enables joined-up, community-focused health management.