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Triage & Online Access, a plan to meet the October contract changes

09 Oct 2025
Best Practice Workshop Theatre
Triage & Online Access, a plan to meet the October contract changes

Online access must be kept on during core working hours from October, as part of the new mandatory contract changes. Discover practical tips on designing a triage system to meet the contract changes and balance the books. See how practices decrease call volumes, increase patient satisfaction and improve practice staff morale when working with Ortus in meeting these new requirements.  

  • 1. Understanding the new online access contractual requirements
  • 2.What makes an effective triage system
  • 3.How practices are using triage
Speakers
Ketan Vekaria, Triage Hub GP - Ortus Health

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