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Linein provides a flexible clinical call handling and care navigation service for healthcare providers. LineIn staff answers inbound calls for practices to enable them to manage patient demand and improve patient services. It offers a total triage from front door to the consulting room, connect patients and their GP practice, enhances efficiency and quality of service for patients on behalf of GP surgeries
Linein removes the stress and financial burden of sickness, leave and attrition as well as removes the stress of answering the telephones and improve the information gathering
aspect of the patient contact.
Linein reduces pressure on your staff and improves access by redirecting patients to the right care and adding a bridge between the patients and GP surgeries. This bridge acts as a buffer to allow
internal staff to action and process requests in a timely and efficient manner without having to
take initial requests. LineIn also allocates where queries go internally based on the nature.
Address
5 Craigan AveneCroydon
London
CR0 7JP
United Kingdom
Contact Exhibitor
Products
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LineIn modernises patient access for PCNs by providing:- Single point of access- Care navigation services- Enhanced patient flow- Optimised utilisation of pharmacy and ARRS roles -
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Leaving untrained staff to handle clinical call handling services can result in non-urgent cases, or those suited to pharmacists or other ARRS roles, being unnecessarily booked with GPs, wasting up to ... -
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LineIn provides clinical call handling services, aligning with the principles of modern general practice and the specific needs of your practice or PCN. In the preparation phase, our First Contact Adv ...
