As primary care continues to evolve, the challenge is no longer simply digitisation. Practices, PCNs and wider health and care organisations need to work together more effectively, manage growing demand, support increasingly complex patient needs and deliver more joined-up care closer to home.

That's why we're focused on helping healthcare organisations create connected systems of work that bring together people, processes, information and intelligence. Through IQ Health, our Intelligent System of Work for healthcare, we connect workflows, data and AI-powered insights to reduce administrative burden, improve efficiency and support better outcomes for patients and staff alike.

From the first interaction with a practice through to ongoing care, our solutions help create a modern digital front door for primary care. Whether it's improving patient access and demand management with GP Digital Front Door (Patchs), streamlining clinical correspondence with GP Document Workflow (Docman 10), accelerating document processing through AI-powered summarisation, or supporting proactive care through GP Clinical System (Vision), we help practices deliver a more seamless experience for both patients and care teams.

As the NHS moves towards neighbourhood-based models of care, technology must do more than connect systems. It must support collaboration across organisations, enabling professionals to work around a shared view of the patient and a shared plan for care. Our solutions help connect information, workflows and communication across organisational boundaries, supporting more coordinated care, earlier intervention and services delivered closer to home.

Together, these capabilities help healthcare organisations move beyond fragmented processes towards a more connected, intelligent and patient-centred future.