Jobs Board

03 Oct 2025

Flexible Workforce Administrator

General Practice Solutions Ltd Stand: F20
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Flexible Workforce Administrator

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Job Title: ''''''''''' Flexible Workforce Administrator.

Location: ''''''''''' Remote.
Directorate: ''''''' Primary Care. (NHS England & the devolved nations)
Reports to: ''''''''' GPS HR Department.

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Job summary.

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Are you a dynamic and organised professional with a talent for managing and coordinating flexible staffing solutions? We are seeking a dedicated flexible workforce administrator to join our team, playing a crucial role in ensuring the seamless operation of primary care services across the UK. In this pivotal position, you will oversee the deployment and scheduling of healthcare professionals, ensuring that staffing needs are met efficiently while accommodating the varying availability of our diverse workforce.

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This role offers the exciting challenge of developing and implementing effective rostering systems, maintaining accurate records of staff qualifications and availabilities, and liaising with both internal teams and external partners to anticipate and meet staffing requirements. Your proactive problem-solving skills will be essential in addressing last-minute changes or shortages, and your ability to negotiate and secure additional staff as needed will ensure the continued delivery of high-quality care. If you are passionate about optimising workforce efficiency and have a strong background in workforce management, we invite you to apply for this rewarding opportunity.

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Key responsibilities.

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Staffing coordination.

  • Oversee the deployment and scheduling of healthcare professionals to ensure optimal coverage across all primary care services.
  • Develop and implement efficient rostering systems to accommodate the varying availability of staff while meeting organisational needs.

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Data management.

  • Maintain accurate and up-to-date records of staff qualifications, availabilities, and certifications using workforce management software.
  • Monitor staffing levels and identify potential gaps, proactively addressing any shortages or scheduling conflicts.

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Liaison and communication.

  • Collaborate with internal teams and external partners to forecast staffing requirements and develop strategies to meet demand.
  • Communicate effectively with healthcare professionals to confirm schedules, changes, and availability.

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Problem solving and negotiation.

  • Employ proactive problem-solving skills to address last-minute changes, shortages, or unexpected staffing issues.
  • Negotiate and secure additional staff resources as needed to ensure continuous service delivery.

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Continuous improvement.

  • Identify opportunities for process improvement and implement changes to enhance workforce efficiency and effectiveness.
  • Stay informed of industry best practices and incorporate innovative solutions into workforce management strategies.

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Person specification.

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Qualifications & experience.

'''''''' Bachelor's degree in business administration, human resources, or a related field, or equivalent experience.

'''''''' Certification in workforce management or scheduling is desirable.

'''''''' Proven experience in managing and coordinating flexible staffing solutions within a primary care or healthcare setting.

'''''''' Experience in using workforce management software and rostering tools.

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Skills and competencies.

'''''''' Strong organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.

'''''''' Excellent communication and interpersonal skills, capable of building strong relationships with staff and stakeholders.

'''''''' Proficient in data analysis and reporting, with a keen eye for detail and accuracy.

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Knowledge.

'''''''' In-depth understanding of workforce management principles and best practices.

'''''''' Familiarity with NHS policies, staffing regulations, and compliance standards.

'''''''' Awareness of the challenges and opportunities associated with managing a flexible workforce.

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Personal attributes.

'''''''' Proactive and adaptable, with a strong commitment to operational excellence.

'''''''' Ability to work independently and collaboratively within a team environment.

'''''''' Strong problem-solving skills and the ability to think strategically and innovatively.Dedication to continuous professional development and lifelong l


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Why join us?

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