Practice Manager GPS Associate

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Job Title: ''''''''''' Practice Manager GPS Associate.

Location: ''''''''''' National. (various locations available across the UK)
Directorate: ''''''' Primary Care. (NHS England & the devolved nations)
Reports to: ''''''''' GPS Flexible Workforce Office. (FWO)

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Job summary.

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Are you ready to lead and innovate in the world of primary healthcare? At General Practice Solutions (GPS), we are on the hunt for passionate and dynamic practice managers to join our vibrant team. In this exhilarating role, you will oversee multiple practice locations, driving excellence in patient care and operational efficiency. You will have the unique opportunity to shape the future of primary healthcare across the UK, ensuring every patient receives top-tier care in a supportive, forward-thinking environment. If you're a strategic thinker with a heart for patient care and a knack for leadership, this is your chance to make a lasting impact.

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Key responsibilities.

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Operational management.

'''''''' Lead daily operations across multiple practice locations, ensuring smooth and efficient service delivery.

'''''''' Craft and refine practice policies, procedures, and protocols to uphold the highest standards of patient care and safety.

'''''''' Lead financial planning and resource allocation, optimising budgets to enhance service delivery and patient outcomes.

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Team leadership.

'''''''' Inspire and lead multidisciplinary teams, including GPs, nurses, healthcare assistants, and administrative staff.

'''''''' Cultivate a positive, collaborative work environment that encourages professional growth and team synergy.

'''''''' Conduct regular staff appraisals, training sessions, and performance reviews to maintain high levels of competence and enthusiasm.

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Compliance and quality assurance.

'''''''' Ensure compliance with nhs policies, care quality commission (CQC) standards, and general data protection regulation (GDPR) requirements.

'''''''' Maintain meticulous, up-to-date patient records using advanced electronic health record systems like EMIS or SystmOne.

'''''''' Spearhead quality improvement initiatives and regular audits to sustain top-tier standards of care.

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Strategic development.

'''''''' Collaborate with senior management to implement strategic plans for practice growth and service innovation.

'''''''' Identify opportunities for service enhancements, leveraging best practices and emerging healthcare trends.

'''''''' Build and nurture strong relationships with local health boards, community organisations, and other stakeholders to support public health initiatives.

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Financial management.

'''''''' Oversee comprehensive financial management, including budgeting, forecasting, and financial reporting.

'''''''' Pursue funding opportunities and grants to bolster practice initiatives and improvements.

'''''''' Maximise resource efficiency to ensure cost-effectiveness and superior service quality.

'''''''' Understanding of the practice accounts, current income streams (NHS & Private) & expenditure.

'''''''' Keep abreast of contract and legislation changes and new funding opportunities.

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Regulatory and ethical standards.

'''''''' Uphold the highest standards of professional conduct and ethical practice, adhering to all relevant regulations and guidelines.

'''''''' Ensure all practice activities are legally compliant, with a steadfast focus on patient confidentiality and data protection.

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Patient experience.

'''''''' Ensure a patient-centred approach is maintained throughout all practice activities, enhancing patient satisfaction and care quality.

'''''''' Handle patient feedback, complaints, and suggestions effectively, implementing improvements as needed.

'''''''' Promote health education and preventive care initiatives within the practice community.

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Person Specification.

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Qualifications.

'''''''' Experience: Minimum of two years in a general practice or primary care setting.

'''''''' Relevant qualifications in healthcare management or business administration.

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Skills.

'''''''' Strong organisational, leadership, and communication skills. Proficiency with healthcare IT systems (e.g., EMIS, SystmOne).

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Patient experience.