Speakers

InTouchNow is an innovative provider of outsourced contact centre services to GP practices, law firms and other professional services. We help organisations manage customer demand, protect their reputation and improve customer experience. In 2024, we are revolutionising the way businesses connect with clients, through a seamless blend of conversational AI and human expertise. Our mission is to enhance customer satisfaction and streamline operations, by integrating advanced AI technology with the ability to complete specific tasks. Our cutting-edge AI ensures efficient, 24/7 customer support, handling inquiries, scheduling appointments, and providing essential information rapidly and accuracy. Complementing our AI solutions, our skilled call centre professionals deliver personalised support, ensuring every client interaction is meaningful and effective. We customise our services to provide the best possible support for each industry we serve. Choosing InTouchNow efficiency, personalisation, and scalability for your business. Our AI solutions reduce wait times and improve response accuracy, leading to higher customer satisfaction and increased productivity for businesses. Our human agents add a personal touch, understanding nuanced client needs and delivering exceptional service. Innovation is at the heart of InTouchNow. We continuously innovate to stay ahead of industry trends, offering clients the latest in AI technology and customer service excellence.