Speakers

Following thirty years of training experience in the telecommunications industry, the last three with X-on Health, James Delves has established himself as an exceptional facilitator. His deep passion for empowering clients is matched by his dynamic energy, making every training session he leads both engaging and inspiring. James's unique ability to connect with participants and foster a motivating atmosphere sets him apart as a true catalyst for success. Through X-on Health’s Access Optimisation services, James is on a mission to ensure that General Practice teams can maximise the benefits of Cloud-based telephony. From improving call handling to enhancing patient engagement, his approach is not just about implementing technology; it's about transforming how practices operate, ensuring they are equipped to meet the demands of modern healthcare. His work consistently results in tangible improvements in patient satisfaction and practice performance, making him a vital asset to any practice looking to optimise its digital front door.