Specialist Advisor to the NHS
Rhian, an advanced paramedic, founded a de-medicalised and de-criminalised approach to reducing activity of some of the most vulnerable people in society – people who access care more than expected. As National Lead for High Intensity Use Programmes for NHS England and NHS Improvement, Rhian supports organisations interested in designing a bespoke HIU programme for their communities, based on local system needs. With a varied portfolio, Rhian recently designed and led the Rotating Paramedic Programme for Health Education England, which enables Specialist and Advanced Paramedics to work to the limit of their licence. One of Rhian’s proudest accomplishments is being Founder of the Switch Model® – switching mindsets and behaviours by developing emotional agility within the workforce. Thinking out, being brave, and making a positive impact to people, is always at the heart of Rhian’s work.