Samantha joined NHS Resolution as an Associate Safety and Learning Lead for London in December 2021. She was promoted as the National Safety and Learning Lead for General practice in April 2023. She has a background in patient safety and clinical governance and co-authored NHS Resolution’s 'Did you know?' leaflets on extravasation claims and paediatric medicine error claims. Qualifying as a paediatric nurse in 2008, Samantha has worked across various London trusts and provided care in the community, home care and private sector. She holds a BSc (Hons) in Health Visiting, a MSc in Public Policy and Management and a Post Graduate Certificate in Leadership and Improvement for Health Services. Samantha is committed to transparency in health care, reducing health inequality and has a special interest in organisational culture, compassionate leadership and systems thinking.