Dr Ferris, who has served as a non-executive director of NHS Improvement for almost three years, is internationally renowned for his pioneering work on improving health and care in both hospital and community settings. He will lead the new Transformation Directorate, bringing together the organisation’s operational improvement team and NHSX, the digital arm, to maintain the pace of innovation seen during the pandemic. Dr Ferris joins the NHS full-time from the not-for-profit Massachusetts General Physicians Organization, where he is chief executive, and a Professor of Medicine at Harvard Medical School. He founded the Center for Population Health, which champions the use of prevention and data to improve health, reduce inequalities, and save lives.