In this webinar, Lisa Phillips-German a Paediatric Nurse Consultant will present how she successfully manages her own paediatric specialist clinic assessing, diagnosing, and managing infant feeding issues to prevent A&E admissions.

Lisa Phillips-German a Paediatric Nurse Consultant will present how her specialist paediatric clinic assesses, diagnoses and manages feeding issues such as functional gastrointestinal disorders (FGID) and cows’ milk protein allergy (CMA) in a primary care setting. Lisa will share the success of her clinic and how they have managed to empower and support parents and carers, strengthening service provision in the community and reducing A&E admissions.

Produced by the Best Practice Show and Nestle Health Science and SMA Professional.

Presented by: Lisa Phillips-German, Paediatric Nurse Consultant

IMPORTANT NOTICE: 

SMA® Nutrition Study Days are designed to provide educational support to Healthcare Professionals working in infant and maternity care. They are run in accordance with the aims and principles of the WHO Code for the Marketing of Breast Milk Substitutes and also comply with the UK regulations.

We are committed to ensuring that healthcare professionals are always fully aware of the purpose of these events. Any references to product information at the meeting are highlighted on the agenda (which is always included with the invitation) and are based on scientific and factual information.

Mothers should be encouraged to continue breastfeeding even when their infants have CMPA. This usually requires qualified dietary counselling to completely exclude all sources of cows’ milk protein from the mothers’ diet. If a decision to use a special formula intended for infants is taken, it is important to give instructions on correct preparation methods, emphasising that unboiled water, unsterilised bottles or incorrect dilution can all lead to illness.

Formula for special medical purposes intended for infants must be used under medical supervision.

 

 

 

This webinar explores the importance of optimising inhaled medication delivery in an environment with less face-to-face interaction.

How can we prepare our patients in case of asthma emergency, the role of spacers, and considerations in choosing an inhaler suited to the needs of the individual patient?

Studies highlight how up to 80% of patients use incorrect inhaler technique but most of these patients are not aware of the problem, which can result in decreased efficacy and increased risk of life-threatening acute asthma.

Produced by the Best Practice Show and Trudell Medical UK.

Presented by: Carol Stonham MBE RN, MSc, QN., PCRS Executive Chair, Gloucestershire CCG & Primary Care Respiratory Society

 

This webinar will enable GP, PCN and federation leads to understand the likely impact of the Bill on the future of primary care and the independence of GP practices.

An analysis of the key provisions of the Bill, and the opportunities and threats these may present to GP practices, PCNs, GP federations and provider companies will be followed by an open debate on the future of primary care within this new system.

This will enable those attending to initiate local discussions to try to ensure that GP practices remain central to the provision of health and care within their communities.

Covering:

• The key provisions of the Bill that may affect GP practices
• The opportunities and threats for GPs, PCNs and federations
• How to start the discussion locally
• The importance of integration with other community providers
• The opinion of colleagues

Presented by: Ross Clark, Partner, Hempsons (Harrogate)

 

 

Lower limb wounds form the largest proportion of wound care. In 2019, there were an estimated 739,000 leg ulcers in England with estimated healthcare costs of £3.1 billion per annum and there are at least as many people with foot ulcers but without diabetes, as there are people with diabetic foot ulcers. Between 2012/13 and 2017/18, the number of GP appointments for wound care increased by 164% increase while practice nurse appointments increased by 51%.

The quality of care varies widely but evidence-based care increases healing, reduces recurrence and thus significantly reduces the number of people with lower limb wounds. This situation presents a valuable opportunity for quality improvement through system change to deliver better patient outcomes and secure better value from existing resources. This webinar will share information about the National Wound Care Strategy Programme’s (NWCSP) work to implement better care for people with lower limb wounds.

Produced by the Best Practice Show and created in partnership with National Wound Care Strategy Programme.

 

 

 

 

 

This webinar will guide a GP through all the different aspects of financial planning for their surgery from the impact of business protection, to what to consider when planning changes for their future.

By the end of the webinar, you will have learnt how to appraise your business protection needs, what the people in your surgery need from you, what can be achieved through embracing technology, what should be contained in your partnership agreement and where to begin implementing change.

Speakers:

• Catharine Bennett, Financial Advisor, Wesleyan Financial Services
• Briony Crew, Marketing Campaign Manager, Wesleyan Bank

 

 

 

 

 

 

 

 

 

 

NWAFT launched a drive through spirometry service in September. This service is among the first in the country to provide a service like this. The drive-through clinics allow patients to have a lung function test without leaving their car. It has been put in place to reduce the risk of Covid-19 to clinically extremely vulnerable patients and those shielding. This has also allowed the service to reduce waiting times and backlog.

This webinar will go through the commissioning, risks including health and safety and infection control concerns, benefits of the service including patient and staff feedback and how to adapt and adopt the process within your region.
 

PRESENTERS

• Melanie Bryce, Chief Respiratory Physiologist, North West Anglia NHS Foundation Trust
• Kelly Pauley, Head of Respiratory Investigations, North West Anglia NHS Foundation Trust

 

This session will outline Livi’s digital model that gives patients a much broader experience than simply having an online primary care consultation. Our app goes beyond providing video meetings and offers a depth of services that integrate seamlessly within current practice systems.

Hear how Livi supported practices are reducing costs, replacing reliance on locums by boosting same day provision, all while improving access for patients.

Meet the speakers:

• Jonathan Duffy, Digital Practice Manager, Livi
• Kat Stennett, Business Development Director, Livi

 

 

In this interactive session we will hear from integrated care system leads in Greater Manchester Health & Social Care Partnership about their partnership with Lantum, workforce development and mobilisation plans, their covid response and future-proofing the system.

Agenda:

• Why primary care workforce resilience is most effective at a system or group level
• What you need to consider when assessing the resilience of your workforce
• The practical strategies that organisations can adopt to boost resilience, including staff banks and online consultation hubs
• The benefits of those strategies, and the challenges they pose
• Real-world example: how Greater Manchester built a clinical safety net for their workforce

 

 

 

Primary care is changing. Discover how the implementation of pharmacy service packages, such as the ear infection service package, are meeting these changes and the advantages they can bring to you and your patients.

2020 has been a wake-up call to many in the realisation that primary care can be run in a much more efficient way. David Farmer (NHS Herefordshire and Worcestershire) will highlight how invaluable lessons have been learnt from how GP surgeries have suddenly had to cope with a pandemic, along with the planned directional changes in the NHS.

Michael Holden (Pharmacy Complete) will describe how the role of community pharmacy is changing and how the ear infection service package perfectly fits the shift to manage minor ailments in community pharmacy rather than in primary care.

Both David and Michael will demonstrate how such services provide a win-win situation for both parties, as well as for patient care.

 

Learn how FDB (First Databank) clinical decision support solutions help healthcare professionals make precise decisions and help improve patient safety, quality and healthcare outcomes.

Join our webinar and learn all about FDB clinical decision support solutions. Our FDB experts Nick and Polly will illustrate how FDB OptimiseRx has evolved to allow you to tailor your policies and guidance towards highly specific patient scenarios, based on sophisticated health economic modelling underpinned by internationally published research.

We will also discuss FDB AnalyseRx, our upcoming medicines optimisation solution that has been designed with practice-based pharmacists in mind who have been assigned greater responsibility for patients’ ongoing medicines optimisation and how it can support them in the delivery of Structured Medication Reviews.

• Learn how OptimiseRx continuously evolves to allow you to tailor your policies and guidance towards highly specific patient scenarios
• Learn about OptimiseRx and how it can support PCNs and practices in meeting prescribing objectives
• Learn about AnalyseRx, our upcoming medicines optimisation solution designed to enable ongoing proactive medicines optimisation at a practice level
• Learn how AnalyseRx can support Clinical Pharmacists and PCNs in the delivery of the Structured Medicines Review and Medicines Optimisation service specification

 

 

Giving CCG/STP access to instant and consistent patient communication for COVID-19 or other emergency direct engagement.

As a result of COVID-19, primary care services have changed rapidly to adapt to the needs of the crisis. As a result, over 60% of patients are now required to follow new processes to secure an appointment with their GP, whilst one in ten believe their GP practice is closed. 

The webinar features the outcomes of a study which investigated patient understanding of what services are currently available and patient satisfaction with the current situation. The need for regional patient communications is highlighted, and solutions to address the key issues, without impacting valuable staff time, are discussed.

• Understanding patient’s expectations & lack of understanding
• Ways to address patient education
• Solutions to regional communication
• Keeping patients informed, to increase satisfaction and prevent service misuse
• Providing an inclusive approach to public health messages

 

 

An overview of the NHSBSA’s Manage Your Service online portal.

Key learning points:

1. What MYS is
2. How MYS has been utilised 
3. The Benefits of MYS
4. How MYS could potentially benefit Dispensing Doctors

 

 

 

 

 

 

 

Difficulties can manifest as regurgitation, colic, constipation or behavioural changes. The causes are often unclear, however physiological immaturity or an inability to break down certain components in milk may be responsible.

This webinar focuses on the following topics –colic, reflux, lactose intolerance, cows’ milk protein allergy and where relevant, the NICE clinical guidelines. The webinar will discuss possible causes and management techniques, that can help you to provide reassurance for parents.

Evidence suggest that it can take an average of 10 weeks and 4 visits to a healthcare professional to get a diagnosis of cows' milk allergy (CMA).1 
 
Our speaker will discuss how to identify the common signs and symptoms of cows' milk allergy and which pathways and tools can be used to aid diagnosis. You will understand how to manage cows' milk allergy in the community. 

 

 

Presented by: Kevin Fernando, GP Partner and GP with Specialist Interest in Diabetes & Medical Education

Cardiovascular disease is the leading cause of death in people living with type 2 diabetes. Since concerns were highlighted with rosiglitazone, it was made mandatory for all new diabetes drugs to prove their cardiovascular safety.

Somewhat unexpectedly, not only was cardiovascular safety established with certain newer diabetes drugs but also cardiovascular superiority compared to placebo i.e. significant reductions in major adverse cardiovascular events.

This webinar will summarise key take-home messages from all the published diabetes cardiovascular outcome studies to date, how these studies have changed guidelines and what the implications are for primary care.

Delivery of this webinar is supported by Data4NHS.

Co-produced with Skills for Health, a not-for-profit organisation committed to the development of an improved and sustainable healthcare workforce across the UK.

This interactive session will give insights into effective workforce planning in the context of the evolving primary care sector.

Skills for Health’s workforce planning experts will help you to develop an understanding and awareness for more effective workforce planning to support sustainability of services fit for the future.

Other learning outcomes include understanding what support is needed to build your capacity and capability to workforce plan more effectively.

The expert panel includes:

• Jan Parfitt, Senior Workforce Consultant, Skills for Health
• Andrew Lovegrove, Senior Workforce Consultant, Skills for Health
• Andrew Eynon-Lewis, GP and Primary Care Dean, Health Education England South West
• Julia Taylor, Advanced Clinical Practitioner (Nurse)/GP Trainer, GP Training Programme Director, Primary Care Clinical Lead, Derbyshire ACP Strategy Group, Clinical Advisor HEE Primary Care Team, Health Education England & Lister House Surgery
• Carrie Biddle, Health Education England SW Regional Head of Allied Health Professionals (AHPs), Health Education England
• Martin Giddy, Primary Care Training hub business manager, Health Education England

 

Chaired by Dr Benedict Eccles, Head of Practice at Skills for Health, this session will engage with the panel of multidisciplinary experts, exploring some of the key challenges in relation to workforce planning in primary care, identifying suitable ways forward and providing opportunities for a Q&A with the audience.

The 4th Best Practice webinar with PCCS.

Presented by: Dr Derek Connolly, Consultant Interventional Cardiologist

There is now categorical evidence that lowering LDL cholesterol reduces major adverse cardiovascular events in patients who have had previous events. Historically we have only had statins but more recently we have had the benefit of ezetimibe and the PCSK9 inhibitors. Soon there will be a fourth agent to lower LDL-cholesterol called bempedoic acid. There are also therapies coming to reduce lipoprotein [a]. The REDUCEIT study suggested that highly concentrated fish oil may also have a role.

This all suggests that cholesterol reduction has become easier and is more suited to whole populations because of the variety of therapies available. There is also increasing evidence that lifetime exposure to high LDL levels is more important than short time exposure. It therefore makes sense that long-term exposure to cholesterol reducing agents also gives better results.

Using molecular biology techniques there is evidence that polygenic polymorphisms account from most of the high-risk patients. Increasingly molecular biology will have a role to play and identifying those at highest risk. We have therefore come along way in cholesterol management with the promise of more therapies to come.

Delivery of this webinar is supported by Sanofi.
Sanofi have had no input into the selection of speaker or content.

Spirometry is a key diagnostic investigation at the forefront of respiratory disease diagnosis and management. Therefore it is imperative that practitioners are suitably trained to the correct standards in the performance and interpretation of spirometry. This webinar will highlight the importance of performing quality assured diagnostic spirometry, how to become spirometry certified and being on the spirometry register.

Key Learning Points:

1. Types of certification available  
2.Why is it important to undergo the correct certification 
3. Importance of the spirometry register 

 

COVID-19 has brought about a seismic change in how Primary Care operates with reports estimating that digital adoption alone accelerated a staggering 5 years in just eight weeks.

The NHS and Primary Care have admirably risen to the challenges of the past four months and out of adversity has come incredible innovation. However, as with any rapid shift in practices there is the need to ensure that the changes are being delivered in a manner that address the long term challenges and not just the short term needs.

For example how should Practices handle the huge amount of patient data they can now access, how do they maintain GDPR compliance and how is their professional indemnity affected by video consultations are just a few of the myriad of questions Primary Care now face.

Critical Lessons Primary Care Must Learn From

With Primary and Community Care are under greater pressure than ever before, this webinar will debate how CCGs and PCNs can:

• Create better patient-led experiences
• Maintain compliance and best practice standards
• Address GP retention
• Remove barriers to sustainable digital modernisation
• Improve workforce planning
 

 

Delegates listening to this webinar will understand the administrative processes supporting collection of the NHS prescription charge and subsequent submission to NHS Business services Authority for reimbursement. The webinar will cover areas such as the new FP10 patient declarations, exemption declarations during COVID-19, exemptions relating to PA items (and where to find PA information on the dm&d) and using red separators

Learning Points

• Become acquainted with the new-look FP10 patient declarations
• Reduce wrong group movements through better understanding of the NHS BSA rules relating to prescription charge exemption declarations
• Understand how PA items are defined by NHS BSA and where to find item level PA information
• Get to know how to use the new red separators
• How to package and submit your end of month submissions to NHS BSA

 

 

 

The third Best Practice webinar with PCCS.

Presented by: Dr Jim Moore, GP, The Stoke Road Surgery and Professor Ahmet Fuat, Professor of Primary Care Cardiology and GPSI Cardiology, Durham University and Carmel Medical Practice

Key learning points: 

• Implementation of NICE guidance
• Providing heart failure services in a pandemic
• Expanding role of primary care - covering the new QoF indicators

 

How technology can be used to increase the efficiency of clinical decisions.

We have developed a methodology to optimise the clinical decision-making process for safety, efficiency and patient satisfaction based upon what we term Whole System TriageTM. The principles that underpin Whole System TriageTM wherein:

• All queries channelled through a single platform
• Multi-disciplinary team first point of contact
• We relentlessly measure all data from the systems in practice

 

Learning Outcome – Understanding of How to Deploy Whole System Triage

 

The second Best Practice webinar with PCCS. 

Presented by: Ahmet Fuat, Professor of Primar Care Cardiology and GPSI Cariology, Durham University and Carmel Medical Practice

Key learning points:

• Diagnosis of AF
• National Targets for prevalence and oral anticoagulation

Stroke prevention including practical considerations of switching warfarin to a DOA

Bayer are kindly sponsoring this webinar, however have had no input into the selection of speakers or content.   

This session looked at the challenges and the successes of digital transformation in primary care during the COVID-19 crisis and which digital solutions will be taken forward.

Presenters Dr Matt Hoghton, Helen Crowther RN, Ann Gregory RN and Alison Taylor RN gave an overview of key programmes and new ways of working that have been implemented across primary and social care services during COVID-19.

Covering different perspectives on areas such as remote working and video consultations. Looking at how virtual check ins with care home residents and patients with learning disabilities has kept services connecting and how proxy access for care home staff has improved medication ordering.

Also covering a project on connecting with digitally exclude communities using innovative communications.

 

Reflecting on the last few months and how our clinical and educational roles have changed this webinar will informally consider the diagnosis and management of respiratory disease and ask, ‘what is the new normal?’

 It will also explore respiratory disease management and the impact on children and young people.

The sessions will encourage participants to:

• Consider if the diagnosis of respiratory disease needs lung function testing
• Reflect on the safety aspects of testing
• Appraise the changes in the management of respiratory disease; has it changed irrevocably and are the changes appropriate?
• Deliberate the specific impact this changed environment had on our children and young people with respiratory disease

 

 

The first Best Practice webinar with PCCS. 

Presented by: Matthew Fay, Clinical Chief Executive and GP, Affinity Care PCN and The Willows Medical Practice

With a major national campaign to fight excess CVD mortality, blood pressure management is centre stage once more.

However we are in a new world and a changing NHS since the global pandemic, so how do we find those at risk and how do we treat and monitor them?

Dr Fay endeavours to give some solutions to these problems. The session shows new possible pathways of care and explain the reasons for variations from previous ideas.

Safer practice in de-escalation, How to keep staff safe and your dispensing open during the new ‘normal’

Shielded patients: Understanding your role in medicines supply to shielded patients

Pharmaceutical Needs Assessments. Understanding their role in the delivery of the local pharmaceutical network, and the implications for your dispensing list

Learning outcomes:

In England and Wales

• NHS Test & Trace

Understand its implications for business continuity
Implement safer dispensing

• Understand the NHS delivery services in England and Wales

Who, what, when, where, how (process) and payment

Working with the NHS delivery service providers – How to maintain a robust audit of medicines supply and keep patients safe and supplied with medicines 

• Pharmaceutical Needs Assessments

Understand the role of PNAs in pharmaceutical services planning

• Know the pitfalls for your dispensing list

The Covid-19 crisis has accelerated the transformation of care, with pressures on workforce driving practices to work together, with other partners and in different ways.

Practices have changed the way they do many things, and it is likely that they will retain some of the new ways of working when the peak has passed.

So what will stay and what will go?  For PCNs there needs to be time to reflect and consider:

• Where are we now
• What has worked well
• What do we want to keep doing that we have now
• What have we learnt

 

 

The 5th webinar in the Best Practice in Conversation with series, will explore how nurses across the country are driving transformational change and adapting rapidly to new ways of working.

Join us in a discussion on how we deliver care, engage with patients and connect with other services during the crisis and what we hope to continue after.

The expert presenter:

• Dr Natasha Phillips RN, CNIO, NHSX
• Ann Gregory RN, Clinical Nurse Advisor, NHSX
• Helen Crowther RN, Clinical Nurse Advisor, NHSX

 

Learning outcomes:

• What services are available to staff and patients to support better care
• Where to find more information
• Key guidance documents, policy and support
• Future vision
   

If you’re curious about the digital transformation of nursing, register now to hear from our leading experts from NHSX.

 

National Association of Primary Care will explore how crisis management of the pandemic has resulted in population health management initiatives being implemented at an unprecedented scale and pace, including the identification, and shielding of vulnerable patients and testing of keyworkers.  

A population health approach to primary care, a key focus for the NAPC, will also be vital as the UK comes out of its first wave of COVID-19 to be faced with a huge backlog of unmet health and wellness needs.

Learning outcomes include sharing best practice on what has worked specifically in East Grinstead and other experiences including child immunisation programmes.

A MUST-listen for organisations who are thinking about getting back to BAU and start to plan utilisation of your ARRS (Additional Roles Reimbursement Scheme) funding. 

This webinar, shared best practice for PCN business and practice managers on:

• How to best utilise the skillset of a pharmacist to reduce workload, drive income and improve patient care

• Successfully overcoming challenges of virtually recruiting your clinical pharmacist to maximise the ARRS funding opportunity

• Supporting and accelerating the value your clinical pharmacist can bring and how to measure success

The Practice Managers Association in a Q&A session with three of the UKs most respected practice managers reflect on the challenges in primary care during the current Coronavirus and the lessons being learned to enhance the future delivery of GP services.

Testimonial: "This is my second Best Practice Webinar – I enjoyed last week's very much and looking forward to the next one" – Practice Manager

This webinar will combine expert insights and support to help you navigate the emergency COVID regulations affecting dispensaries, in particular, dispensing when local pharmacies are closed, the NHS commissioned delivery service and payment processes.