Top tips to manage your network performance, demand capacity and access
If you have high staff turnover, are looking to strengthen your PCN team and have low engagement across your network, this webinar is for you...
In this webinar, Tara Humphrey, PCN Manager and CEO of THC Primary Care will be providing some top tips to help manage your growing PCN team and will also be sharing some access and capacity and improvement ideas to help those of you who are yet to finalise their plans.
With many networks struggling with recruitment and retention and others managing an increasingly growing team, how can we simply articulate the core objectives of each role and the benefits they bring alongside supporting network staff and letting them know what good performance looks like?
In the first half of this webinar, Tara Humphrey, PCN Manager and CEO of THC Primary Care, will be walking you through how to implement their CORE framework to help you communicate the core objectives of each PCN role and the benefit they bring supported by editable templates for you to use.
In the 2nd half of this webinar, Tara will be discussing the access and capacity and improvement plan and sharing the approaches the networks THC Primary Care are supporting.
- Reasons why it is hard to retain PCN staff and how to avoid these.
- A framework to manage the expectations of the network and improve the performance.
- 3 case studies on how to approach your capacity and improvement plan.
Tara Humphrey, MBA
PCN Manager and CEO at THC Primary Care
Tara Humphrey founded THC Primary Care in 2015. She is a PCN Management Specialist covering the private and public sectors. Tara is a leading healthcare communicator who has written over 200 blogs on leadership and management and primary care networks, and to date, she has supported over 120 PCNs. Tara is published in the London Journal of Primary Care and hosts The Business of Healthcare Podcast, where she has released over 240 episodes.