Best Practice Birmingham and Respiratory Professional Care are supported by the pharmaceutical and Med Tech industries via Grants, Sponsorship, and Exhibition packages. Sessions delivered with input from our supporters will always be marked on the programme.

A full list of confirmed supporters for Best Practice Birmingham and Respiratory Professional Care can be found here.

08 - 09 October 2025
NEC Birmingham

Co-Located Events

PCN Transformation Theatre

Best Practice Birmingham conference programme is brought to you by CloserStill Media Limited (Organiser of Best Practice Birmingham), in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Media Limited or of our partners and sponsors.

PCN Transformation Theatre Programme

Loading

09:25 09:30

Chair's opening remarks

PCN Transformation Theatre

Chairperson

Tara Humphrey, Managing director - THC Primary Care
09:30 10:00

How to assess impact and roles within the ARRS workforce

PCN Transformation Theatre

tbctbc

Speakers

Danny Bartlett, Managing Director/Founder - Primary Care Clinical Excellence Ltd
10:15 11:00

Improving Access by Rethinking Patient Communication

PCN Transformation Theatre

Poor communication drives up demand and blocks digital access. This session shows how to get communication right across websites, SMS, the NHS App, social media, in-practice, and in-consultation chann ...

Speakers

Dillon Sykes, Digital Lead - Digital and Transformation Services - Redmoor Health

Clare Temple, Digital & Transformation Programme Lead - Redmoor Health
12:45 13:15

Delivering Continuity via Patient Health Teams

PCN Transformation Theatre

How we are using a Patient Health Teams Model (PHT) enabled by patient segmentation (created by Connected Care using the John Hopkins Adapted Clinical Groups) and Anima online consultation software. W ...

Speakers

Amit Sharma, CEO - Berkshire West Primary Care Alliance

Tash Poller, Transformation Manager - Brookside Group Practice
13:30 14:00

Primary Care Networks – Developing the workforce to improve patient outcomes

PCN Transformation Theatre

Speakers

Lorraine Makin, Deputy Director - Hounslow Primary Care Networks

Karen deSay, Head of Hounslow Education - West London NHS Trust

Blessings Ncube, Head of PCN Strategy and Development - West London NHS Trust
14:15 14:45

Spend time with patients, not paperwork– NHS-ready AI solutions

PCN Transformation Theatre

Primary care professionals are under increasing pressure, with rising patient demand and Primary care professionals are under increasing pressure, with rising patient demand and excessive administrati ...

Speakers

Jamie Logan, Account Executive - T-Pro

Tannya Pearce, Account Executive - T-Pro
15:00 15:30

PCN of the year: Learn from our approach to success

PCN Transformation Theatre

South Sefton PCN were awarded PCN of the year 2024. In this talk three of our leaders will unpack the transferable fundamentals to our success.1. Gain understanding of the foundations to a successful ...

Speakers

Craig Gillespie, Clinical Director - South Sefton PCN

Peter Chamberlain, Deputy Clinical Director - South Sefton PCN

Rachel Stead, Strategic PCN Manager - South Sefton PCN
15:45 16:15

Moving towards a world of multi-neighbourhood providers: tips, hints and lessons learnt from delivering locally focused integrated health services

PCN Transformation Theatre

Speakers

Phin Robinson, Director of Pure Unity Health Group - Pure Unity Health Group
16:15 16:20

Chair's closing remarks

PCN Transformation Theatre

Chairperson

Tara Humphrey, Managing director - THC Primary Care

09:25 09:30

Chair's opening remarks

PCN Transformation Theatre
09:30 10:00

A journey in developing an interoperable, functioning PCN

PCN Transformation Theatre

I will share my journey in building an interoperable, high-functioning PCN, covering practical steps taken to integrate digital systems, foster collaboration across practices, and enhance patient care ...

Speakers

Asad Ashraf, GP/Medical Director/CCIO - Chingford Medical Practice/E4 PCN/Bromley Healthcare

Melanie Tucker, PCN Manager - E4 Network
10:50 11:20

National evaluation of primary care-led approaches to reducing health inequalities – experience from the Complete Care Community Programme (CCCP)

PCN Transformation Theatre

Speakers

James Kingsland OBE, Professor Of Primary Care - University of Central Lancashire
11:30 12:00

Empowering patients and creating capacity across the PCN

PCN Transformation Theatre

Empowering patients to look after themselves and manage their own health will not only benefit patients as they are now in control of their own health when given the right tools to manage it effective ...

Speakers

Hassan Argomandkhah, ㅤClinical Director - ㅤKirkby Primary Care Network
12:10 12:40

Making neighbourhood health a reality: Community Wellness Outreach

PCN Transformation Theatre

Speakers

Amit Sharma, CEO - Berkshire West Primary Care Alliance

Azra Raja, Inclusion Manager - Reading Voluntary Action

Lizzie Mottram, Clinical lead health inequalities - Berkshire West Primary Care Alliance
12:50 13:20

SEL Multimorbidity Model of Care (3Mmoc): integrated neighbourhood team project on multimorbidity

PCN Transformation Theatre

Speakers

Nandini Mukhopadhyay, clinical and care professional lead - South East London ICB

Robert McCarthy, Associate Director LTC Management & Improvement

Dr Rob Elias, Consultant nephrologist KCH
13:30 14:00

Mental Health Pathway Transformation – North West Leicestershire

PCN Transformation Theatre

Speakers

Laura Norton, Chief Operating Officer - North West Leicestershire GP Federation

Inbal Bland, Mental Health Neighbourhood Lead - North West Leicestershire GP Federation

Nicola Cockeram, Head of Project Delivery - North West Leicestershire GP Federation
15:10 15:40

A sustainable model for delivering ADHD reviews in Primary Care and reducing waiting lists

PCN Transformation Theatre

Speakers

Laura Norton, Chief Operating Officer - North West Leicestershire GP Federation

Nicola Cockeram, Head of Project Delivery - North West Leicestershire GP Federation

Bhav Mistry, Senior Pharmacist - North West Leicestershire GP Federation
15:40 15:45

Chair's closing remarks

PCN Transformation Theatre