Best Practice Birmingham and Respiratory Professional Care are supported by the pharmaceutical and Med Tech industries via Grants, Sponsorship, and Exhibition packages. Sessions delivered with input from our supporters will always be marked on the programme.

A full list of confirmed supporters for Best Practice Birmingham and Respiratory Professional Care can be found here.

7-8 October 2026
NEC Birmingham

Co-Located Events

PCN Transformation Theatre

Best Practice Birmingham conference programme is brought to you by CloserStill Media Limited (Organiser of Best Practice Birmingham), in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Media Limited or of our partners and sponsors.

PCN Transformation Theatre Programme

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09:25 09:30

Chair's opening remarks

PCN Transformation Theatre

Chairperson

Tara Humphrey, CEO - THC Primary Care
09:30 10:00

How to assess impact and roles within the ARRS workforce

PCN Transformation Theatre

Speakers

Mr Danny Bartlett, Clinical Lead - Primary Care School Kent Surrey and Sussex
10:15 11:00

Improving access by rethinking patient communication

PCN Transformation Theatre

Poor communication drives up demand and blocks digital access. This session shows how to get communication right across websites, SMS, the NHS App, social media, in-practice, and in-consultation chann ...

Speakers

Dillon Sykes, Digital Lead - Digital and Transformation Services - Redmoor Health

Clare Temple, Digital & Transformation Programme Lead - Redmoor Health
11:15 11:45

Underutilisation of funding in primary care (innovative uses of ARRS)

PCN Transformation Theatre

Speakers

Mark Murphy, Chief Clinical Officer - The Primary and Urgent Care Alliance
12:00 12:30

Agentic AI and the 10 Year Plan

PCN Transformation Theatre

1. Discover Anima’s Vision – Gain an overview of how Anima is helping to deliver the 10 Year Plan.2. See the Impact in Action – Explore real-world examples of how Anima improves clinical efficiency, p ...

Speakers

Naz EL-Sayegh, VP Sales - ANIMA
12:45 13:15

Delivering continuity via patient health teams

PCN Transformation Theatre

How we are using a Patient Health Teams Model (PHT) enabled by patient segmentation (created by Connected Care using the John Hopkins Adapted Clinical Groups) and Anima online consultation software. W ...

Speakers

Dr Amit Sharma, CEO - Berkshire West Primary Care Alliance

Tash Poller, Transformation Manager - Brookside Group Practice
13:30 14:00

Primary Care Networks – Developing the workforce to improve patient outcomes

PCN Transformation Theatre

An overview of how Hounslow Consortium has worked to develop the clinical and non clinical teams working in the primary care setting to improve patient care and outcomes.Understanding of how our struc ...

Speakers

Dr Chloe Hillman, PCN Clinical Director - Chiswick PCN and GP Educator for Hounslow Training Hub

Lorraine Makin, Deputy Director - Hounslow Primary Care Networks

Karen deSay, Head of Hounslow Education - West London NHS Trust

Blessings Ncube, Head of PCN Strategy and Development - West London NHS Trust
14:15 14:45

Spend time with patients, not paperwork– NHS-ready AI solutions

PCN Transformation Theatre

Primary care professionals are under increasing pressure, with rising patient demand and Primary care professionals are under increasing pressure, with rising patient demand and excessive administrati ...

Speakers

Jamie Logan, Account Executive - T-Pro

Tannya Pearce, Account Executive - T-Pro
15:00 15:30

PCN of the year: Learn from our approach to success

PCN Transformation Theatre

South Sefton PCN were awarded PCN of the year 2024. In this talk three of our leaders will unpack the transferable fundamentals to our success.1. Gain understanding of the foundations to a successful ...

Speakers

Dr Craig Gillespie, Clinical Director - South Sefton PCN

Dr Peter Chamberlain, Deputy Clinical Director - South Sefton PCN

Rachel Stead, Strategic PCN Manager - South Sefton PCN
15:40 16:10

From Networks to Neighbourhoods: Uncomfortable Truths

PCN Transformation Theatre

"I've changed my mind about collaborative working - and what I'm about to share will probably make some people uncomfortable." After 10 years supporting over 300 primary care networks, I have experien ...

Speakers

Tara Humphrey, CEO - THC Primary Care
16:20 16:50

Moving towards a world of multi-neighbourhood providers: tips, hints and lessons learnt from delivering locally focused integrated health services

PCN Transformation Theatre

Speakers

Vicky Maskill, Director of NHS Strategy and Partnerships - Pure Unity Health

Kristen Rawson, Head of Partnerships - Primary Care Doncaster

Claire Bateman, Head of Service Delivery - Primary Care Doncaster
16:50 16:55

Chair's closing remarks

PCN Transformation Theatre

Chairperson

Tara Humphrey, CEO - THC Primary Care

09:25 09:30

Chair's opening remarks

PCN Transformation Theatre
09:30 10:00

National evaluation of primary care-led approaches to reducing health inequalities – experience from the Complete Care Community Programme (CCCP)

PCN Transformation Theatre

Speakers

Professor James Kingsland OBE, Professor of Primary Care, Chair of DiCE, National Clinical Leader for CCCP - University of Lancashire
10:15 10:45

From Patients to Populations: Building the capabilities for a virtual neighbourhood service

PCN Transformation Theatre

Despite the national desire for primary care to shift from reactive appointments to proactive community care, the path forward is unclear. This session explores the real opportunity for neighbourhood ...

Speakers

Dr Ivan Beckley, CEO and Co-Founder - Suvera
11:00 11:30

Empowering patients and creating capacity across the PCN

PCN Transformation Theatre

Empowering patients to look after themselves and manage their own health will not only benefit patients as they are now in control of their own health when given the right tools to manage it effective ...

Speakers

Hassan Argomandkhah, Clinical Director - Kirkby Primary Care Network
11:45 12:15

Making neighbourhood health a reality: Community Wellness Outreach

PCN Transformation Theatre

Speakers

Dr Amit Sharma, CEO - Berkshire West Primary Care Alliance

Azra Raja, Inclusion Manager - Reading Voluntary Action

Dr Lizzie Mottram, Clinical lead health inequalities - Berkshire West Primary Care Alliance
12:30 13:00

SEL Multimorbidity Model of Care (3Mmoc): integrated neighbourhood team project on multimorbidity

PCN Transformation Theatre

Speakers

Dr Nandini Mukhopadhyay, Clinical and Care Professional Lead - South East London ICB

Robert McCarthy, Associate Director LTC Management & Improvement
13:15 13:45

Mental Health Pathway Transformation – North West Leicestershire

PCN Transformation Theatre

Speakers

Laura Norton, Chief Operating Officer - North West Leicestershire GP Federation

Inbal Bland, Mental Health Neighbourhood Lead - North West Leicestershire GP Federation

Nicola Cockeram, Head of Project Delivery - North West Leicestershire GP Federation
14:00 14:30

Safe, Secure, and Sovereign: Setting the Standard for AI in Primary Care

PCN Transformation Theatre
14:40 15:10

Navigating the jungle: how we stopped herding tigers and started building trust

PCN Transformation Theatre

Speakers

Tomas Edge, Chief Operating Officer - North Shropshire PCN
15:20 15:50

A sustainable model for delivering ADHD reviews in Primary Care and reducing waiting lists

PCN Transformation Theatre

Speakers

Nicola Cockeram, Head of Project Delivery - North West Leicestershire GP Federation

Laura Norton, Chief Operating Officer - North West Leicestershire GP Federation

Bhav Mistry, Senior Pharmacist - North West Leicestershire GP Federation
15:50 15:55

Chair's closing remarks

PCN Transformation Theatre